At Richinnovations, we respect the privacy of every person who visits our Website or engages our Services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. We are committed to a simple principle: we will never sell, rent or share the personal data, project details or business requirements of our Clients or Visitors with any third party for their independent marketing, without your consent — except where we are required to do so by law.
Richinnovations Technologies Pvt. Ltd. is the data controller responsible for your personal data. For any privacy-related query, contact us using the details in the “Contact Us” section at the end of this document.
We collect information in the following ways:
We use the information we collect to:
Client requirements, project files, business information and any confidential material shared with us during an engagement are treated as strictly confidential. We do not share, sell or disclose this information to any third party without the Client’s prior consent, except:
Where we engage sub-processors or hosting providers, we take reasonable steps to ensure they maintain appropriate security and confidentiality standards.
Our Website uses third-party advertising and analytics services, including Google (such as Google Analytics and Google Ads) and Meta (such as the Meta Pixel), to understand visitor behaviour, measure website performance, and deliver and measure our advertising. These services may set cookies and collect certain data — such as your IP address, device and browser information, and the pages you view — and may use it to show you relevant ads on their own or partner platforms.
We are informing you of this use transparently. This data is processed by those platforms under their own privacy policies, which we encourage you to review:
You can control or opt out of many of these trackers through your browser settings, through the cookie controls on our Website, and through Google’s and Meta’s own ad-settings tools. See our Cookie Policy in Part C for details.
Where applicable data-protection law requires it, we process your personal data on one or more of the following bases: your consent (for example, for marketing cookies and newsletters); the performance of a contract or steps taken at your request before entering into a contract; our legitimate interests in operating and improving our business, provided these do not override your rights; and compliance with a legal obligation.
Note for review: If you serve EU/UK visitors, confirm this legal-basis language against GDPR/UK-GDPR. For India, align consent and notice wording with the Digital Personal Data Protection Act, 2023.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Enquiry and project records are typically retained for the duration of our relationship and for a reasonable period afterwards [specify retention period, e.g. up to 3 years], after which they are securely deleted or anonymised.
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include access controls, secure hosting and encryption where appropriate. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to:
To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
The Website is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
As we serve clients across India, the UAE, Qatar, Kuwait, the UK, the USA and other regions, your data may be processed or stored in locations outside your country of residence. Where such transfers occur, we take reasonable steps to ensure your data continues to be protected in line with this Policy and applicable law.
If you have any questions about these Terms, our Privacy Policy or our Cookie Policy, or if you wish to exercise any of your data-protection rights, please contact us:
Company: Richinnovations Technologies Pvt. Ltd.
Address: KSUM Registered, Technopark, Trivandrum, Kerala, India — PIN 695581
Email: sales@richinnovationsplc.com
Phone: +91 82810 35452
Website: www.richinnovationsplc.com
By using this Website, you acknowledge that you have read and understood these Privacy Policy.
